​​​Last Updated: August 10, 2025

 

Silver Bay Translations (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website www.silverbaytrans.com and our translation and interpreting services.

By using our website or services, you agree to this Privacy Policy. If you do not agree, please do not use our website or services.

 

1. Information We Collect

Personal Information You Provide

• Name

• Email address

• Phone number

• Mailing address (if applicable)

• Documents or files submitted for translation (which may contain personal or sensitive information)

• Payment details (processed securely through third-party payment processors; we do not store full credit card numbers)

 

Non-Personal Information

• Browser type and version

• Device type

• Pages visited on our website

• Time and date of visits

 

2. How We Use Your Information

We use your information to:

• Provide translation and interpreting services

• Communicate about your requests, quotes, and orders

• Send invoices and process payments

• Maintain business records for legal and accounting purposes

• Improve our website and services

• Comply with applicable laws

 

3. Cookies and Tracking Technologies

Our website is hosted on Wix, which uses essential cookies for core site functions such as security, page navigation, and loading speed.

If enabled, we may also use:

• Analytics cookies (e.g., Google Analytics) to understand site traffic and improve performance.

• Marketing cookies (e.g., Facebook Pixel) for advertising purposes.

You can disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.

 

4. Data Sharing and Disclosure

We do not sell or rent your personal information. We may share your information with:

• Professional translators and interpreters under confidentiality agreements

• Payment processors (e.g., Wave, PayPal, Stripe)

• Service providers necessary to operate our website or business

• Legal authorities when required by law

 

5. Data Storage and Security

Your information is stored securely on Wix’s servers and/or our internal business systems. We take reasonable steps to protect your data from unauthorized access, alteration, or disclosure.

 

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you

• Request corrections or updates

• Request deletion of your personal information (subject to legal obligations)

• Opt out of marketing communications

To exercise these rights, contact us at info@silverbaytrans.com.

 

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites.

 

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new “Last Updated” date.

 

9. Contact Us

If you have any questions about this Privacy Policy or our practices, please contact:

Silver Bay Translations LLC
Email: info@silverbaytrans.com
Website: https://www.silverbaytrans.com