Curious about how we run our business? Below you’ll find a list of some common questions and answers that customers tend to ask from time to time. If you still can’t find the answers you’re looking for, please get in touch with us and we will be happy to assist you. Find answers to your frequently asked questions right here.


What services does your company offer?

Our company offers professional translation, transcription and interpreting services in over 75 languages worldwide.

What payment methods do you accept?

We accept payment via PayPal and credit card online. All payments must be made upfront for any service to be performed.

What’s your professional experience?

We have been in business for over 15 years providing translation, interpreting, and transcription services. All of our linguists have at least 3 years of experience in the translation industry working in various sectors.

How fast can I get a quote?

We can provide a quote within 30 minutes or less once the customer has provided us all of their project details.

How long does it take to translate a document?

For all services we require a 24 hour service minimum so we can perform a professional job. Larger projects may take longer to perform and a timeline would be provided before the order is processed.

Toll-free number: 877-300-4126

Fax number: 888-823-9356


Hours of operation

Monday-Friday 9am to 9pm EST

Saturday 9am to 1pm EST

Sunday Closed

926 Haddonfield Rd #650
Cherry Hill, NJ 08002

Copyright © 2020 Silver Bay Translations LLC - All Rights Reserved